Frequently Asked Questions

Bored dogs can be destructive but regular daycare will give your dog the energy and socialization he needs to be a better, calmer and happier addition to your home.

Please have your veterinarian fax or email the current dates to us or bring in proof of current vaccinations upon arrival.

Required Vaccinations (administered by a veterinarian required):
DOGS: Rabies, DAPP, Bordetella, Leptospirosis

CATS: Rabies, FVRCP

*Waiver letters regarding vaccines, even from a veterinarian, are not accepted. Titer letters are acceptable for Distemper only.

Currently, The Greene Paw is not requiring dogs to be vaccinated with the canine influenza vaccine. We do, however, encourage you to talk to your veterinarian about canine influenza and if it is appropriate depending on your dog’s lifestyle. To be sure your furry friends are up to date on their vaccinations, book an appointment today!

Puppies must be 12 weeks of age or older and must have had at minimum Rabies, DAPP (2 rounds) and Bordetella.

For the safety of your pet, our other guests, and our valued team members, The Greene Paw does not accept pets with the following conditions or needs:

 Medical and Behavioral Conditions

• Pregnancy, lactation, in-heat, or postpartum within last 6 weeks
• Coughing within the last week or any upper respiratory disease
• Contagious diseases, including skin conditions
• Loose stool or diarrhea
• Heartworm positive
• Addison’s Disease
• Cushing’s Disease
• Dementia
• Diabetes
• Cats who have Feline Leukemia or Feline Immunodeficiency Virus (FIV)
• Extreme dog aggression or people aggression

 Injuries, Surgery, and Mobility Limitations

• Open wounds, broken bones, casts, bandages, or sutures
• Lack of mobility (pets must be able to stand and walk independently)

 Medications and Treatments

• Pets requiring any injectable medications
• Pets currently receiving cancer medications or radiation treatment, or who have done so within the last 14 days
• Hormones (medical hormone therapy)

 Acceptance of pets with health conditions not listed above will be considered on a case-by-case basis. If you have any concerns about your pet’s health, please contact the resort in advance to discuss.

Yes, same family pets may stay together. However, unaltered pets of opposite genders, over the age of 6 months, must be boarded in separate suites. There is a discounted rate for the second and subsequent pet(s) using the same suite

Evaluations for group play must be scheduled in advanced, please contact us to find out dates and times available. The evaluation is a 2 hour evaluation by an experienced member of our team. The staff follow the following steps with each dog:

Alone Time: Your dog is given time to sniff and relax in a quiet area without you or other dogs present to gauge their baseline confidence.

Staff Interaction: An evaluator will enter the space to pet your dog, offer treats, and lead them by the collar.

Pack Introduction: If your dog passes the initial handling, they will be slowly introduced to one calm, pre-approved “greeter” dog, eventually building up to small playgroups if they are comfortable.

Your dog must have basic training such as recall (coming to you when called), be socially tolerant of other dogs and be able to self-soothe. 

If your pet passes the evaluation you can choose to leave your dog for the remainder of the day in group play and pay the daily daycare rate. If your dog is determined not to be a good fit for group play, the staff will provide you with an evaluation form for you to discuss at pick up. 

Yes, The Greene Paw employees are thoroughly trained to administer medications. However, unfortunately, we do not accept insulin dependent pets or pets in need of injectable medications. If you have a senior pet, please inform an associate and we will gladly accommodate their needs. Note that medication can only be given during hours we are open. If your pet has extensive medication needs that require extensive labor hours you may be charged the $10 special needs fee each day. Talk to a member of the team to determine your pet’ individual needs. 

Yes, The Greene Paw accepts unaltered or intact pets. All pets that are unaltered and over 6 months of age will not be allowed in play groups but for boarding purposes are allowed. However, The Greene Paw does not accept any pets in heat; we apologize for any inconvenience.

In many cases, a dog is deemed non-compatible when it can’t be in a shared space with other dogs due to being intact (not spayed or neutered) or because of behavioral concerns including dog-aggression, excessive dominance (mounting), or if a dog is fearful around other dogs. It could also be due to mobility or agility issues, especially in senior dogs who may need physical help or special care. An overly playful pack may not be best for them and one-on-one care may be necessary. 

These behaviors and needs are determined as part of a temperament assessment our guests receive when first coming to The Greene Paw. This assessment lets our team members know what type of play and socialization are best for each guest and ensures the safety of everyone. 

Pet parents who are first-timers with The Greene Paw Pet Resort are encouraged to bring their pup to tour our resort and meet out fam! This is a chance for your pet to experience our facility and for us to get to know them, too! As we get to know your pup, we’ll be able to tell you if they would be ready to play with others or would be non-compatible and require individual care.

As dogs age, behavior can sometimes change. Training is also beneficial to curb undesirable actions and help them feel more comfortable around other dogs. If you’ve seen a change in your dog’s behavior or have worked with a trainer to improve their social skills, you’re welcome to speak with one of our team members to inquire about having your pet’s temperament reassessed. 

For the health and safety of our furry guests, dogs that are not spayed or neutered will remain non-compatible unless they get fixed. We appreciate your understanding.